Case study: Mitsubishi Ore transport
Set sail with complete confidence that your Fleet Xpress service will be maintained, repaired and supported anywhere in the world.
Get the best value from your investment in our high-speed, global Fleet Xpress broadband service with regular maintenance of your antenna and communication equipment through our Fleet Care service package. Fleet Xpress is our dual satellite network, combining the high data speeds of Ka-band with the proven reliability of L-band. With Fleet Care you can ensure that your vessel’s communication hardware remains in perfect condition regardless of how long you’ve owned the equipment. Helping you and your crew to maximise system performance and maintain the connectivity levels you pay for. Be confident that your vessel will always reach its operational potential, voyage after voyage, even after continuous exposure to the most extreme conditions.
Never be out of pocket or face unpredictable costly repairs and long delays in port. Schedule maintenance and repairs ahead of time. With a single point of contact directly with Inmarsat, there’s no need to waste time liaising with multiple suppliers. Preventative maintenance options include over 30 checks such as antenna and rack inspection, system tests and calibration, hardware upgrades, software updates, repairs and, where required, any basic user training. With no onboard repair costs, plan your budget and manage costs with one fixed monthly fee and a choice of two subscription plans that include warranty on equipment and parts, labour for onboard repairs and maintenance, and free travel costs to 80 major ports across the world*.
Our technical knowledge and over 40 years of experience are the backbone of our renowned Inmarsat Training Academy, ensuring you have access to the best fully trained and accredited engineers.
With remote health checks including analytics and diagnostics, our teams can ensure your system is running to its optimum, and all this whilst your vessel is still out at sea. Identify potential issues before they get worse and extend the operational life of your equipment.
But rest assured you’ll always be in reach of our engineers in person exactly when you need them. Access our global network based in over 185 ports including Rotterdam, Singapore and Houston. Maximise your time in port with our professionally certified teams on-standby day and night.
No matter what equipment manufacturer you choose, whether you own or rent your hardware, we have you covered with two different service levels options. 24/7/365 maintenance, repair and support, giving you one less thing to worry about.
